This webinar gave a full overview of the role and responsibilities of an Apricot administrator. It covered both the implementation phase and ongoing system maintenance.
The presenter stressed the importance of administrators becoming familiar with Apricot's features and terms. They recommended taking the Bonterra Academy's foundational webinars.
During implementation, administrators work closely with the team to define data needs, design forms and reports, and prepare for the rollout. Once live, the focus shifts to supporting end-users, managing records, and modifying the system as needed. Strategies include using audit reports to monitor data entry, creating custom integrity reports to find gaps, and setting clear protocols for user inquiries.
The webinar also covered the administrator's role in onboarding new staff. This blends providing access to Bonterra Academy training and hands-on walkthroughs of the organization's Apricot setup.
Throughout, the presenter highlighted the ongoing support and training available to empower administrators in optimizing their organization's Apricot use.