This webinar provides an in-depth overview of the implementation process for the CyberGrants platform, a key strategic philanthropy offering from Bonterra. It outlines the essential phases of the implementation journey, including planning, building, validation, and hypercare. Throughout these stages, active customer participation and adherence to the project plan are emphasized as crucial for a successful onboarding experience.
The planning phase involves defining project objectives, developing a scope and timeline, identifying stakeholders, and establishing communication channels. The building phase encompasses configuration workshops, technical delivery, and data migration, with iterative stage gates to ensure alignment with requirements. The validation phase thoroughly tests the system's functionality, performance, and security, requiring customer approval before deployment. Finally, the hypercare stage provides additional support and monitoring to address any post-launch issues, ultimately setting the stage for a smooth and productive use of the CyberGrants platform.
Implementation Overview Presentation Slides
