This webinar covers the process of managing and closing an auction in the organization's donor management system. It begins by demonstrating how administrators can manually add or remove bids during the live auction, including for "live" auction items where bidding occurs offline. The presenter then walks through the bidder experience, highlighting the "magic link" login system that allows bidders to access the auction without a password. Emphasis is placed on the notifications bidders receive, such as when they are outbid or when the auction closes. The focus then shifts to the checkout process, explaining how bidders can pay for their won items, either immediately for fixed-price items or after the auction closes.
This webinar also covers the administrator's ability to manually record offline payments and mark items as collected. Guidance is provided on incorporating shipping and taxes into the final totals. The webinar concludes by encouraging the attendees to leverage the wealth of training resources available, including the live and recorded webinars covering various aspects of the auction functionality.
Running and Closing an Auction Presentation Slides
Apricot · 13 Mins · For: Advanced
Running and Closing an Auction
Session Description: This webinar focuses on the bidder experience, managing bids during the auction, and the checkout process.
Audience: Auctions users
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