Case Management
Bonterra is built on Apricot
The leading case management software provider for nonprofit organizations and public sector agencies is a core part of Bonterra.
One unified, intelligent experience
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Seamless Case Management
Apricot is at the core of Bonterra’s case management platform. This solution streamlines and optimizes the intricate processes of managing client cases with workflow automation, unified case management, and streamlined participant engagement.
The Apricot features you love
Built by caseworkers for caseworkers, our solution brings the best of Apricot’s case management tools for managing caseloads, exits and enrollments, schedules, and network and internal referrals. Bonterra Impact Management also helps monitor progress and improve outcomes with customizable workflows, best-practice templates, and a user-friendly interface.
Measurable Impact
Bonterra Impact Management includes advanced reporting capabilities building on Apricot’s sophisticated reporting tools so you can quickly analyze and visualize data to track and improve the outcomes of your programs. Comprehensive and custom reports and automated scheduled delivery make it easy to demonstrate the value of your programs.
Support Packages
Your technology should give you expanded capacity, better efficiency, and less stress. Choose Premier Support to maximize the value of your solutions with dedicated assistance for team training and process improvement.
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Our expanded offerings and opportunities for product innovation will create real value for our clients, improve outcomes for the people they serve, and help them accelerate lasting social change.
Award-winning case management software
THE NEXT PHASE
Apricot is now a part of Bonterra
For more than a decade, Apricot has been providing nonprofits and social service organizations with industry-leading case management software. Known for its efficient workflows, powerful automations, and sophisticated reporting tools, Apricot has always empowered agencies and nonprofits to improve service delivery and outcomes through better data and technology.
Apricot is now part of Bonterra as “Bonterra Impact Management.” This new branding of the same powerful Apricot software represents our ambition for the product. We are not just trying to build incrementally better case management tools. Our goal is to build an interactive network of measurement, support, and best practice content into the same tools our customers use every day to manage their cases and programs.
FAQs about Apricot
Founded in 2000, Social Solutions was a leading case management software provider for nonprofit organizations and public sector agencies. To aid organizations in managing relationships with individual clients and deliver better outcomes, Social Solutions offered Social Solutions Apricot, ETO, and Penelope. These platforms provided varying levels of support, customization, and scalability for nonprofit case management.
The latest from our social good ecosystem
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Case Management Professional datasheet
In the Bonterra Program Management case management portfolio, Case Management Enterprise (formerly Apricot 360 by Social Solutions) is a comprehensive solution that combines best-in-class case management features with advanced data and analytics. This data sheet previews powerful at-a-glance insights that illuminate trends, consolidate built-in communication tools, and make it easier than ever to keep participants […]
Case Management Enterprise datasheet
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