Bonterra Case Management: A housing solution to boost impact

Everyone deserves a place to call home. That’s why your housing and homelessness organization works so hard to lift your participants out of their darkest moments and set them on a path to independence and stability.

To further your purpose, it’s necessary to think about participants’ long-term needs—the programs and services that will lead them to self-sufficiency. The right technology can allow your organization to go beyond basic reporting and data security to partner with other organizations, measure your success, and communicate your impact.

Now is the time to invest in a housing solution that better empowers you to serve people in need and reduce homelessness in your community. Let’s walk through the key benefits of housing case management software and key capabilities to look for as you explore solutions to support your organization.

Obtain funding with compliance and reporting

Housing and homelessness organizations must meet regulatory requirements in order to secure the critical funding their services depend on. Bonterra Program Management’s Case Management (formerly Social Solutions) solution has reporting features that help Continuum of Care (CoC) organizations and Homeless Management Information System (HMIS) grantees with:

• Dashboard insights
• Ad-hoc reporting
• Data warehousing

This ensures that your organization meets all Department of Housing and Urban Development (HUD)-required reporting. Bonterra’s solution is designed and managed to maintain compliance with industry standards, so you can spend your time focusing on what matters most—your purpose.

Boost services with built-in efficiencies

With efficiencies set in place, you can ensure that demand never outweighs your organization’s capacity. Since housing organizations serve participants who may often need repeat or longer-term assistance, it’s essential that you’re able to accommodate an increasing list of participants.

With this in mind, keep an eye out for time-saving tools, such as Bonterra Case Management’s streamlined digital intake, when evaluating technology for your organization. This particular feature makes it easy for staff members to upload relevant participant information directly into a centralized, secure database that’s accessible across departments—eliminating any need for spreadsheets or paper documents. You can even allow your participants to sign in and fill out all the necessary paperwork themselves.

Digital intake, along with other useful features included in Bonterra’s solution, have enabled organizations to deliver 3.5X more services. In fact, Local Investment Commission, a Bonterra Program Management customer, managed to save 85 days’ worth of time with one online intake form.

Unlock self-sufficiency with referrals

Having a robust referral program is another key element in boosting your organization’s services. While a participant’s immediate need may be to find a bed to sleep in, there are typically other vital programs to which your staff may refer them. These programs ensure that they receive the necessary holistic care to lead an independent and self-sufficient life. 

With a centralized location for data, your organization can prevent important participant information from getting lost in the shuffle, so that every individual gets the comprehensive care they need.

Bonterra Case Management’s closed-loop referrals feature empowers housing and homelessness organizations to further coordinate care in their communities. With this functionality, community-based organizations (CBOs) can search for partners, make referrals, and collaborate with other organizations to ensure participants get the necessary care. This tool even enables organizations to share data and measure impact at the community level.

Demonstrate impact with reports

Beyond the reports your housing and homelessness organization must prepare to acquire funding, it’s crucial to have the ability to measure and demonstrate your impact at both the program and community levels.

You can leverage Bonterra Case Management’s reporting tools, dashboards, and insights to make data-based decisions that will transform your services in real-time. With a continual focus on optimizing your processes over time, you’ll be able to provide the best services to your participants at every stage of their journey.

Improve your results with a high-quality housing solution

Take a look at your current programs and processes to determine how a better housing solution can amplify your specific organization’s impact. Ensure compliance, save time, and communicate your heightened success by adopting effective case management software such as Bonterra Case Management.