When community and housing nonprofit Junction Australia began to outgrow its old case management system, the team found the support they needed in Bonterra Program Management’s (formerly Social Solutions) Penelope solution.
For the first time in 40 years of operations, Junction now has all Community Services client information in a single system. The improvement across the organization has been transformational, including greater transparency, informed decision making, and greater consistency across staff for more consistent and repeatable service.
