Phoenix Family

Phoenix Family is a Midwest-based nonprofit that combats poverty by walking alongside people right where they live to help them identify what they want their life to look like and create a personalized plan to get there. They offer programs to more than 5,100 residents of all ages living in 34 communities in 13 cities throughout Iowa, Kansas, and Missouri. In evaluating their case management solution, Phoenix Family had an assortment of data tracking systems, but lacked the capacity to import demographics or view insights into how they were helping their youth residents. They chose Bonterra Program Management (formerly Social Solutions) due to robust customization and the enhanced reporting functionality.