This webinar focuses on best practices for logging into the ETO (Efforts to Outcomes) system, addressing both user and administrator perspectives. The presenter, Annie, a senior training specialist at Bonterra, emphasizes the importance of understanding the login process to ensure a successful user experience. Participants learn that ETO administrators are responsible for granting access and determining the features and programs available to each user.
This webinar also covers the login process, which requires internet access and a compatible web browser. Users must enter their username, typically their organization email address, and a password configured by the administrator. The presentation addresses common login issues, such as browser-related errors, password reset problems, and account lockouts. Administrators are advised on how to resolve these challenges, including manually unlocking accounts and resetting passwords. The webinar also highlights the available resources for users and administrators, including the knowledge base, on-demand videos, live webinars, and paid training options. Participants are encouraged to reach out to the customer support team if they encounter any unresolvable login problems.
Logging Into ETO Presentation Slides
